Last updated: January 2026
Your personal information is fully protected at soni101. What data we collect, why we collect it, and how we keep it safe — it's all clearly explained right here.
At soni101, data protection isn't just a promise — it's part of how we operate every day
Every connection on soni101 is protected by bank-grade SSL encryption. From login to payment, no third party can read or tamper with your data.
Soni101 never sells your personal data to third parties. Sharing information with marketing companies or data brokers is strictly against our policy.
Your data is stored in internationally certified data centres with 24-hour security monitoring. Outdated data that is no longer needed is deleted on a regular basis.
Only authorised staff within soni101 can access your data. Every access is logged and subject to regular audits.
Our real-time monitoring system instantly detects any unusual access attempts. If any suspicious activity is identified, you'll be notified immediately.
You have full control over the types of communications you receive — manage it all from your settings. From turning off marketing messages to requesting deletion of your data, every right is yours.
Some information is collected when you open an account with soni101 and as you continue to use the platform. This data falls into two categories — what you provide directly and what is collected automatically.
Data Minimisation Policy: soni101 collects only the information that is necessary. If we can provide a service without certain data, we simply don't ask for it.
There is a specific reason behind every piece of data collected. soni101 doesn't hold on to data arbitrarily — each item serves a defined purpose.
| Data type | Why It's Needed |
|---|---|
| Full name & date of birth | Verifying identity, confirming age (18+), and completing the KYC process |
| Mobile number | OTP verification, security alerts, transaction confirmation |
| Payment Information | Deposit & withdrawal processing, anti-money laundering |
| IP Address | Detecting unauthorised access and verifying duplicate accounts |
| Betting history | Responsible gaming monitoring & dispute resolution |
| Device information | Technical support, app development & security |
Soni101 also uses data to meet its legal obligations — such as compliance with anti-money laundering laws. This is ultimately for your protection.
Soni101 does not retain your data longer than necessary. Data is kept for as long as your account remains active. After account closure, certain data must be retained for a defined period in accordance with legal obligations.
Financial transaction records are generally retained for five to seven years — a requirement under anti-money laundering laws. Records are automatically deleted once that retention period expires.
Communication records (support chats, complaints) are typically retained for 2 years after the issue is resolved, then automatically deleted.
To delete it yourself: You may request deletion of your data at any time. Everything will be removed except data we are legally required to retain.
When you visit soni101.net, cookies and similar technologies are used. Cookies are small files stored in your browser that help the website recognise you.
You have full control over your personal data at soni101. The rights listed below can be exercised at any time.
You can request to view all the information soni101 holds on your account. Submit a request to Support and the data will be provided within 30 days.
If any of your information is incorrect, you may request a correction. You can also update certain details yourself directly from your settings.
You may request deletion of your data at account closure or at any time separately. Everything will be removed except data we are legally required to retain.
You can request a download of your personal data in a standard file format.
You may request that your information be restricted to specific purposes — for example, opting out of marketing communications.
If you have any concerns about data protection, you can reach out directly to soni101 support. We will respond within 7 business days.
Soni101's services are strictly for users aged 18 and above. We do not knowingly collect any information from individuals under the age of 18.
If it is established that a minor has created a soni101 account, that account will be immediately closed and all collected data will be deleted.
If you suspect someone you know has created a soni101 account by misrepresenting their age, please report it to support@soni101.net. This is an important step toward responsible use.
Soni101 protects your data using a multi-layered security approach. Even if one layer is breached, the next one holds — a strategy known as "defence in depth".
In the event of a data breach, soni101 will notify affected members within 72 hours and take all necessary action. This commitment to transparency is a core part of our principles.
Soni101 may update this Privacy Policy when necessary. Changes may be required due to updates in law, adoption of new technologies, or expansion of our services.
For significant changes, registered members will be notified in advance by SMS or email. The "Last Updated" date at the top of this page is always kept current.
Continuing to use soni101 after any changes take effect means you accept the updated policy. It's a good habit to check this page from time to time.
If you have any questions about this Privacy Policy, wish to view or delete your data, or want to raise a complaint, please contact us directly.
Email: support@soni101.net
Live Chat: Click the chat icon on any page of soni101.net
Response time: 3 business days by email, average 90 seconds via live chat
Sharing personal information online is a matter of trust. When you provide your name, mobile number, or national ID details on soni101, an unspoken agreement is made — we will keep that information safe. We do not take that responsibility lightly.
Digital fraud and phishing attacks are on the rise in Bangladesh, and people often don't realise their information has been compromised until it's too late. soni101 addresses these risks on two levels — through technology and through process.
On the technical side, every piece of data travelling to and from soni101's servers is wrapped in SSL encryption. In plain terms, even if someone intercepts it along the way, they won't be able to read it — because it's encrypted like a puzzle. Only soni101's servers hold the key to put that puzzle back together.
Soni101 follows a strict "list access" policy — each staff member can only view the data required for their specific role. Customer service representatives cannot see your password, as it is stored in hashed form that no one can read, only verify.
A lot of members ask — "Does soni101 store my banking details?" The answer is no. Any information exchanged during payment processing is used solely for that specific transaction. Full account numbers are never stored on soni101's servers.
Cookies are a common concern, but here's the simple truth — without them, login sessions wouldn't work and you'd have to sign in again on every page. Some cookies are therefore essential. Analytics and marketing cookies, however, are optional — you can disable them at any time from your settings.
The matter of sharing data with third parties deserves a closer look. soni101 works with payment gateway companies to process payments. These companies are contractually bound to use your information solely for payment processing — nothing else. Specialist companies are also engaged for fraud detection, but here too, data is shared only to a limited extent and strictly under contract.
Ultimately, data protection is an ongoing commitment. Technology evolves, threats change, and laws are updated. soni101 is dedicated to keeping its Privacy Policy and security measures aligned with these changes. Keeping your data safe is our responsibility — and we take it seriously.